Welcome to SYSARABIA. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase electronic spare parts, or contact us.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Company Name (if applicable)
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through third-party payment providers)
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Information
2. How We Use Your Information
SYSARABIA uses your information to:
- Process and deliver orders for electronic spare parts.
- Respond to inquiries and customer support requests.
- Prepare quotations and invoices.
- Manage warranties and product-related services.
- Improve our website, products, and customer experience.
- Send order confirmations, shipping updates, and important service notifications.
- Send promotional offers only if you have agreed to receive them.
- Comply with applicable legal and regulatory requirements.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Shipping and logistics providers
- Payment processing providers
- Government or regulatory authorities when legally required
- Trusted service providers assisting in business operations under confidentiality agreements
4. Cookies
Our website uses cookies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance your browsing experience
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Data Security
SYSARABIA implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Although we strive to use commercially acceptable means to protect your data, no method of internet transmission or electronic storage is completely secure.
6. Product Information
We make every effort to ensure that product descriptions, specifications, compatibility information, and pricing are accurate. However, occasional errors may occur. SYSARABIA reserves the right to correct any inaccuracies without prior notice.
Customers are responsible for verifying that purchased electronic spare parts are compatible with their equipment before installation.
7. Third-Party Services
Our website may contain links to third-party websites or services. SYSARABIA is not responsible for the privacy practices or content of those external websites.
8. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal data.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Withdraw consent for marketing communications.
- Request information about how your data is processed.
To exercise these rights, please contact us using the information below.
9. Children's Privacy
Our website and services are intended for business and general consumers and are not directed toward children under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
SYSARABIA may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:
SYSARABIA
Address:
Street 780, Zone 51, Building 80, Doha, Qatar
Phone:
+974 5565 4729
Email:
shemeer@sysarabian.com