Welcome to SYSARABIA. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or purchasing products from us, you agree to comply with these Terms & Conditions.

1. About Us

SYSARABIA is a supplier of electronic spare parts and related products, serving customers with genuine and quality components.

Company Details

SYSARABIA

Street 780, Zone 51, Building 80, Doha, Qatar

Phone: +974 5565 4729

Email: shemeer@sysarabian.com

2. Acceptance of Terms

By using our website, requesting quotations, or purchasing products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

3. Products

SYSARABIA supplies electronic spare parts for various industrial, commercial, and electronic applications.

We strive to ensure that all product descriptions, specifications, pricing, and availability are accurate. However, errors may occasionally occur, and we reserve the right to correct them without prior notice.

4. Orders

  • All orders are subject to product availability.
  • We reserve the right to accept or reject any order.
  • An order is considered confirmed only after payment verification (where applicable) and acceptance by SYSARABIA.
  • We may cancel orders due to pricing errors, stock shortages, or suspected fraudulent activity.

5. Pricing

  • All prices are listed in the applicable currency unless otherwise stated.
  • Prices may change without prior notice.
  • Taxes, customs duties, shipping charges, and import fees (if applicable) are the customer's responsibility unless specified otherwise.

6. Payment

We accept approved payment methods displayed during checkout or agreed upon through quotations.

Orders will be processed only after successful payment confirmation unless otherwise agreed.

7. Shipping & Delivery

  • Delivery times are estimates only.
  • Delays caused by courier companies, customs clearance, weather conditions, or force majeure events are beyond our control.
  • Customers are responsible for providing accurate delivery information.
  • Risk of loss transfers to the customer upon delivery to the shipping carrier or upon receipt, depending on the agreed shipping terms.

8. Returns & Refunds

Returns may be accepted only under the following conditions:

  • Incorrect product supplied by SYSARABIA.
  • Product received damaged during shipping (must be reported promptly with supporting photographs).
  • Manufacturing defects, where applicable.

Returns will not be accepted for:

  • Incorrect orders placed by customers.
  • Used, damaged, or modified products.
  • Products damaged due to improper installation or misuse.
  • Special-order or non-returnable items unless defective.

Approved refunds will be processed according to the original payment method.

9. Warranty

Where applicable, products are covered only by the manufacturer's warranty.

SYSARABIA does not provide additional warranties unless explicitly stated in writing.

Warranty does not cover:

  • Improper installation
  • Electrical damage
  • Physical damage
  • Water damage
  • Normal wear and tear
  • Unauthorized repairs or modifications

10. Customer Responsibilities

Customers agree to:

  • Provide accurate information when placing orders.
  • Verify product compatibility before purchase.
  • Use purchased products safely and according to manufacturer recommendations.
  • Comply with all applicable local laws and regulations.

11. Intellectual Property

All website content, including text, graphics, logos, product images, trademarks, and designs, is the property of SYSARABIA or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

To the fullest extent permitted by law, SYSARABIA shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Business interruption
  • Data loss
  • Installation errors
  • Damage resulting from improper use of products

Our total liability shall not exceed the purchase price of the product giving rise to the claim.

13. Force Majeure

SYSARABIA shall not be responsible for delays or failure to perform due to events beyond our reasonable control, including natural disasters, strikes, pandemics, government actions, transportation disruptions, or supply chain interruptions.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Qatar. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Qatar.

16. Changes to Terms

SYSARABIA reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with the revised Effective Date.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

SYSARABIA

Address:
Street 780, Zone 51, Building 80, Doha, Qatar

Phone:
+974 5565 4729

Email:
shemeer@sysarabian.com